Contact Us
Contact Us
We'd love to hear from you! Whether you have a question about your order, need help accessing your digital download, or just want to say hello — we're here to help.
How to Reach Us
Please email us at: liujinbf@gmail.com
We aim to respond to all inquiries within 1–3 business days. We appreciate your patience.
Before You Contact Us
You may find a quick answer in our policy pages:
- Refund Policy — for questions about refunds or download issues
- Terms of Service — for questions about usage rights and our policies
Common Questions
Q: I didn't receive my download link after purchase.
A: Please check your spam/junk folder first. If you still can't find it, contact us with your order number and we'll resend it promptly.
Q: My file won't open or is corrupted.
A: Please contact us with your order number and a description of the issue. We'll resolve it as quickly as possible.
Q: Can I get a refund?
A: All digital product sales are final once the download link is provided. Please review our Refund Policy for the limited exceptions that apply.
Q: Can I use the recipes/tutorials for my business?
A: Our digital products are licensed for personal, non-commercial use only. Please contact us if you're interested in a commercial license.